Return Policy:

From the day you receive the item you have three days to contact Bolt's Engraving to return the item. Notification of return completed by e-mail for documentation of said transaction indicating reason(s) for return, i.e., damaged goods, incorrect order, quality not to buyersí expectations, wrong item purchased, etc., within the three-day window of receipt. E-mail: info@boltsengraving.com

Purchase Policy:

The purchaser is solely liable for all costs associated with the purchase(s) whether service or item(s); form of payment is PayPal®. The purchaser holds the ownership of the PayPal® account used and any fraudulent action associated by the purchaser is fully responsible for said transaction(s) unless the purchaser can prove otherwise. Fraudulent activity will be reported to the authorities and the liability is to the purchaser.

International Shipping Policy

International shipping charges will be calculated after the sale is completed and will be billed separately prior to shipping. Buyers wishing to have product(s) shipped to an address outside of the 48 Contiguous United States will be responsible for the additional charges before any purchases are shipped. Buyers who do not wish to pay extra charges for international shipping may have their purchase refunded. PictureItOnThis.com (a division of Bolt's Engraving) recommends that international buyers first contact us to inquire about shipping charges to specific international destinations.

Satisfaction Policy:

All product(s) from Boltís Engraving and their subsidiaries are guaranteed to customer satisfaction. Boltís Engraving takes customer satisfaction seriously; if a product produced does not meet customersí satisfaction, either Boltís Engraving will replace the item, or a full refund will be issued. Please read the return policy for the window of opportunity of a return.

Ethical Policy:

At Bolt's engraving, we follow a high code of ethics. We will not produce offensive or illegal product(s), i.e., child pornography, etc., if received, we will contact the authorities for proper handling; offensive material is at the sole discretion of Bolt's Engraving. If offensive material is determined, then the buyer will be notified by e-mail of cancellation and full refund will be awarded.

Right to know Policy:

At Bolt's Engraving, we feel the customer has a right to know about the products sold. If information exists Boltís Engraving will research and report to the buyer, i.e., if made in the United States or the material, which the product is made from, example: wood, plastic, ceramic, etc.

Customer Policy:

The customer is responsible for payment of all products produced. They are also responsible for their design and approval of the product. Upon customer approval of their design and confirmation for Boltís Engraving to complete the customer has the right to share or decline their work with Boltís Engraving. The customer is solely responsible for the content they provide to Boltís Engraving; including copy written material.

Application Policy (how the product is used):

Boltís Engraving will provide installation suggestions for products they produce. These suggestions are to aid installing the products. Boltís Engraving will not supply the materials needed to install a product (i.e., RTV Silicone, Epoxies, Paints, glues, etc). These materials could be hazardous and Boltís Engraving will not ship these materials. Most products produced at Boltís Engraving are novelty items and/or decorative items, not to use for human consumption or exposed to food.

Liability Policy:

Boltís Engraving will not be held liable for any content used for products. Boltís Engraving will be responsible for the bare item itself. This includes manufactures defects. This liability or return falls within the window of the Return policy. Please read the return policy.

Boltís engraving will not be held liable for the misuse or the improper application of the product.

Boltís Engraving will not be held liable to the duration of how long the product may be of good quality. For example if products are used outside or exposed to ultraviolet light or in harsh weather the products could deteriorate at a faster rate. There is no guarantee on how long the products will last.

Sharing Policy:

Boltís Engraving holds the right to share any customer pictures or designs which the customer releases. This authorization is completed during the checkout process. Boltís Engraving will not share any copy written material unless authorized to do so.

Privacy Policy

Our postal address is: Boltís Engraving PO Box 4522 Harrisburg, Pa 17111

This privacy notice discloses the privacy practices for PictureItOnThis.com and BoltsEngraving.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.

How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email: info@pictureitonthis.com or info@boltsengraving.com

Effective Date Monday, 04 June 2012

©2012 Bolt's Engraving

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